Resources

24 Hour Services

Sexual Assault Support Centre of Ottawa (SASC)

Support Line: 613-234-2266

www.sascottawa.org

Sexaul Assault and Partner Abuse Care Program (SAPACP)

- For adults, Ottawa Hospital Civic Campus Carling/Parkdale Ave.

- Message system will direct women, duty nurse will meet or call women back.

613-738-3762

TTY: 613-738-8544

The Ottawa Rape Crisis Centre (ORCC)

613-562-2333

www.orcc.net

orcc@magma.ca

CALACS (centre d’aide et de lutte contre les aggressions a caractere sexuel)

613-789-9117

www.calacs.ca

Assaulted Women’s Help Line

1-866-863-0511

TTY : 1-866-863-7868

www.awhl.org

Aboriginal Women’s Support Centre, Minwaashin Lodge

613-789-1141

(Francophone) 613-741-5590

www.minlodge.com

The Distress Centre

613-238-3311

www.dcottawa.on.ca

Eastern Ottawa Resource Centre: Gloucester Services for Abused Women

(Anglophone) 613-745-4818

(Francophone) 613-745-3665

(voice & TTY)

nathalie.lafreniere@eorc-gloucester.ca

Cornwall Sexual Assault Support Services for Women

1-613-932-1603

www.sassforwomen.ca

Sexual Assault Crisis Line (Located in Brockville)

1-613-345-4288

1-800-567-7415

Sexual Assault Centre Kingston (SASK)

1-877-544-6424

www.sackingston.com

Tele-Aide Outaouais

(Francophone) 613-741-6433

Lesbian, Gay, Bi, Youth Line

1-800-268-9688 (4:00-9:30pm)

www.youthline.ca

Youth Services Bureau (12-20 yrs)

Day: 613-729-1000

After 4:30pm: 613-562-3004

www.ysb.on.ca

Kids Help Phone Line

1-800-668-6868

www.kidshelpphone.ca

Emergency Interpretive Service (sign language interpretation ASL)

1-866-256-5142

TTY: 1-866-831-4657

Young Women’s Emergency Shelter

613-789-8220

www.ysb.on.ca

Interval House (Women’s Shelter)

613-234-5181

Nelson House (Women’s Shelter)

613-225-3129

www.nelsonhouse.on.ca

Chrysalis House (Women’s Shelter)

613-591-5901

http://www.communityresourcecentre.ca/programs_violence-e.html#chrysalis

Mental Health Mobile Crisis Team

(service of the Royal Ottawa Hospital)

613-241-0422

Emergency Housing

613-560-0622

www.ottawa.ca (click employ and financial assistance)

Shepherds of Good Hope (meals and groceries)

613-789-8210

www.shepherdsofgoodhope.com

Police Services

Emergency/Police/Fire/Ambulance

911

O-C Regional Police Services

Victim Crisis Unit: 613-236-0311 ext.5367

Partner Assault Unit: 613-236-1222 ext. 5407

Sexual Assault Unit: 613-236-1222 ext. 5944

www.ottawapolice.ca

Victim Crisis Unit (VCU)

613-236-1222

East End: ext. 3561 or ext. 3562

West End: ext. 2200 or ext. 2265

Central Ottawa: ext. 5822 or ext. 5372

www.ottawapolice.ca

Victim Assistance Services of Ottawa-Carleton (VASOC)

613-238-2762

www.vasoc.com

Individual and Group Support

Amethyst Women’s Addiction Centre

613-563-0363

www.amethyst-ottawa.org

Catholic Family Services

613-233-8478

www.cfsottawa.ca

Centre for Treatment of Sexual Abuse and Childhood Trauma (women & men)

613-233-4929

www.centrefortreatment.com

Family Services Ottawa

613-725-3601

www.familyservicesottawa.org

Immigrant Women Services of Ottawa

Office: 613-729-3145

Help Line: 613-729-1119

Cultural Interpretation Services: 613-729-1393

www.immigrantwomenservices.com

Jewish Family Services

613-722-2225

www.jfsottawa.com

CALACS (Centre d’aide et de lutte contre les aggressions a caractere sexuel)

613-789-8096

www.calacs.ca

Lanark County Sexual Assault Support Program

1-800-387-0844

Minwaashin Lodge

www.minlodge.com

Sexual Assault Support Centre (SASC)

613-725-2160

www.sascottawa.org

Canadian Federation of Sexual Health, formerly Planned Parenthood

613-226-3234

www.ppottawa.ca

The Ottawa Rape Crisis Centre (ORCC)

613-562-2333

www.orcc.net

orcc@magma.ca

Women, War, Rape & Torture Programs (SASC)

613-75-2160 ext. 225

www.sascottawa.org

Young Women at Risk (YWAR) Program (SASC)

613-725-2160 ext. 224

www.sascottawa.org

Youth Services Bureau (YSB)

Ottawa: 613-729-1000

West End: 613-596-5621

Mobile Crisis Unit: 613-562-3004

www.ysb.on.ca

Sexual Health Resources

AIDS Committee of Ottawa (ACO)

613-238-5014

www.aco-cso.ca

Anonymous AIDS Testing (sexual health info. line)

613-563-2437

Morgentaler Clinic

613-567-8300

613-567-3360

www.morgentaler.ca

Canadian Federation of Sexual Health, formerly Planned Parenthood

613-226-3234

www.ppottawa.ca

Sexual Health Centre (STI’s testing and treatment)

613-234-4641

http://www.ottawa.ca/residents/health/living/sexual/clinic_en.html

Community Resource/Health Centres

(individual and group counselling)

Aboriginal Women’s Support Centre

613-741-5590

www.minlodge.com

Carlington Community Health Centre

613-722-4000

www.carlington.ochc.org

Centretown Community Health Centre

Main: 613-233-4443

Medical Line: 613-233-4697

Pgm. 55yrs+ with addictions to alcohol &/or gambling: 613-233-5430

www.centretownchc.org

Cumberland (Orleans) Community Resource Centre

613-830-HELP (4357)

www.crcoc.ca

Eastern Ottawa Resource Centre (previously Gloucester)

613-741-6025

www.eorc-gloucester.ca

Inuit Family Resource Centre, Tungasuvvingat Inuit

(613) 749-4500 General info ext. 22

www.tungasuvvingatinuit.ca

Lebanese and Arab Social Services

613-236-0003

www.lassa.ca

Lowertown Community Resource Centre

613-789-3930

www.crcbv.ca

Nepean, Rideau and Osgoode Community Resource Centre

613-596-5626

www.nrocrc.org

Ottawa Chinese Community Service Centre

613-232-1481

www.occsc.org

Overbrook-Forbes Community Resource Centre

613-745-0073

www.ofcrc.org

Pinecrest-Queensway Health and Community Services

613-820-4922

www.pqhcs.com

Sandy Hill Community Health Centre

613-789-6309

www.sandyhillchc.on.ca

Somali Women’s Support and Information Line

613-722-7033

www.somalifamilyservices.org

Somerset West Community Health Centre

613-238-8210

www.swchc.on.ca

South East Ottawa Centre for a Healthy Community

613- 737-5115

www.seochc.on.ca

Vanier Community Resource Centre

613-744-2892

www.cscvanier.com

Wabano Centre for Aboriginal Health

613-748-5999

www.wabano.com

Western Ottawa Community Resource Centre (Kanata)

613-591-3686

www.communityresourcecentre.ca

Wimmin’s Shelters and Services

Emergency Shelter Services

During business hours (Monday to Friday): 613-560-6000.
After hours and on the weekend: 3-1-1.
Toll-Free: 866-261-9799
TTY: 613-580-2401

http://ottawa.ca/residents/housing/emergency_shelters_en.html

Chrysalis House (Women’s Shelter)

613-591-5901

http://www.communityresourcecentre.ca/programs_violence-e.html#chrysalis

Cornerstone Women’s Shelter (Women’s Emergency Shelter)

172 O’Conner

613-237-4669

www.ottawa.anglican.ca/cornerstone/

Harmony House (second stage shelter)

613-233-3386

www.harmonyhousews.com

Housing Help

613-563-4532

www.housinghelp.on.ca

Interval House

613-234-5181

TTY: 613-234-5393

Lanark County Interval House

1-800-267-7946

Office: 613-259-3469

Crisis Line: 613-257-5960

LAZO Latin American Women’s Support Organization

613-233-4443 ext. 2153

www.centretownchc.org

Maison D’Amitie (24 hr shelter)

613-747-0020

TTY: 613-747-9116

Minwaashin Lodge

613-541-5590

www.minlodge.com

Nelson House

Office: 613-225-0533

Crisis: 613-225-3129

TTY: 613-225-4653

VAW Drop-in (please call for more info)

www.nelsonhouse.on.ca

Oshki Kizis Healing Lodge

613-789-1141

http://minlodge.com/index.cfm?PageName=Oshki%20Kizis%20Lodge%20-

Somali Women’s Support and Info. Line

613-722-7033

www.somalifamilyservices.org

St. Joe’s Women’s Centre

613-231-6722

www.stjoeswomenscentre.org

The Well

Office: 613- 594-8861 ext. 27

Women’s Line: 613-594-2843

www.the-well.ca

Young Women’s Emergency Shelter (YSB)

613-789-8220

www.ysb.on.ca

shelter@ysb.on.ca

YWCA Emergency Housing

613-788-5063

www.nationalcapitalregionymca-ywca.ca

Interpretation Services

Emergency Interpreter Services (sign language)

TTY: 1-866-861-4657

1-866-256-5142

(after hours service for health and mental health emergencies provided by OAD)

Cultural Interpretation Services (IWS)

613-729-1393

www.immigrantwomenservice.com

Interpreter Services (sign language)

Canadian Hearing Society

613-521-0509

TTY: 613-521-0634

Immigrant Women’s Services

613-729-1119

www.immigrantwomenservice.com

Legal Services

Canadian Resource Centre for Victims of Crime

613-233-7614
Toll free: 1-877-232-2610

www.crcvc.ca

CLEO Canadian Legal Education Ontario

416-408-4420

www.cleo.on.ca

cleo@cleo.on.ca

Community Legal Service

613-241-7008

Community Legal Services South Ottawa

613-233-0140

TTY: 613-733-4113

Criminal Injuries Compensation Board (CICB)

1-800-372-7463

In Toronto: 416-326-2900

www.cicb.gov.on.ca

Elizabeth Fry Society (local)

613-237-7427

www.efryottawa.com

Family Law Information Centre (@ Court House)

613-239-1274

LAP Legal Advocacy Program (drop-in clinics for women only)

613-233-3386

Erin Williams is the LAP Coordinator (Tues. 6-8 pm)

Lawyer Referral Service

1-900-565-4577

Ontario Legal Aid Plan

613-238-7931

www.legalaid.on.ca

Ottawa Law Information Line

613-236-3893

Reach Canada – Equality & Justice for People with Disabilities

1-800-465-8898

www.reach.ca

South Ottawa Community Legal Services

613-733-0140

TTY: 613-733-4113

University of Ottawa Community Legal Clinic

Women’s Division

613-562-5600

www.uottawa.ca/associations/clinic

Victim/Witness Assistance Program VWAP (court house)

Crown Attorney’s Office

613-239-1229

www.attorneygeneral.jus.gov.on.ca/english/about/vw/vwap.asp

West End Legal Services

Office & TTY: 613-596-1641

www.westendlegal.ca

Drop-In Services

Centre Espoir Sophie (francophone)

(for wimmin & children, 3-9 pm, Tues. – Thurs.)

145 Murray St.

613-789-5119

Drop-In

(confidential space for wimmin and children who’ve experienced partner abuse/family violence)

613-569-2236

OASIS Women’s Medical Clinic & Drop-In

613-569-3488

www.sandyhillchc.on.ca

St. Joe’s Women’s Centre

(drop-in for wimmin & children, free breakfast, lunch, and more)

613-231-6722

www.stjoeswomenscentre.org

The Well

(drop-in for wimmin&children, free lunch, & more)

154 Somerset St. W

613-594-8861

www.the-well.ca

YSB Youth Services Bureau Drop-In

613-241-7788

www.ysb.on.ca

Services for Children and Youth

Andrew Fleck Child Care Services

(childcare info for Ottawa)

613-248-3605 ext. 294

www.afchildcare.on.ca

Children’s Aid Society (CAS)

613-747-7800

www.casott.on.ca

Catholic Family Services

613-233-8478

www.cfsottawa.ca

CHEO (Children’s Hospital of Eastern Ontario)

Sexual Support

613-737-2328

www.cheo.on.ca

CHEO Teen Clinic

613-738-3664

www.cheo.on.ca

Centre for Treatment of Sexual Abuse & Childhood Trauma (CHEO)

613-233-4929

www.cheo.on.ca

Centre for Treatment of Sexual Abuse & Childhood Trauma (CHEO)

613-233-4929

www.cheo.on.ca

The Door (multi-cultural youth centre)

613-237-3667

Family Service Centre

(child witnesses and children’s services)

613-725-3601

TTY: 613-725-3605

www.familyservicesottawa.org

Headstart and Inuit Youth Program

613-747-2225

www.tungasuvvingatinuit.ca

John Howard Society of Ottawa-Carleton

613-789-7418

www.ottawa.johnhoward.ca

Kids Help Phone Line

1-800-668-6868

www.kidshelpphone.ca

Minwaashin Lodge Aboriginal Women’s Support Centre

(Sacred Child Program)

613-741-5590 ext. 226 or ext. 227

www.minlodge.com

Odawa Native Friendship Centre

(Aboriginal Prenatal Nutrition Program, Aboriginal Healthy Babies Program, Parents as Teachers (PAT), Program for Early Parenting Support (PEPS), Sweetgrass Home Childcare Agency, Dreamcatchers Youth Program, etc.)

613-722-3811

www.odawa.on.ca

Youth Net (@ CHEO)

613-738-3915

www.youthnet.on.ca

YSB Youth Services Bureau Crisis Intervention

613-729-1000

www.ysb.on.ca

YWAR Young Women at Risk (SASC)

613-725-2160 Ext. 224

www.sascottawa.org

Email ywar@istar.ca

Aboriginal Wimmin’s Services

Inuit Community Centre Tungasuvvingat Inuit

613-563-3546

Inuit Family Resource Centre     613-749-4500

Headstart and Inuit Youth Program     613-747-2225

Mamisarvik Healing Centre     613-563-3546

http://www.tungasuvvingatinuit.ca/

Minwaashin Lodge Aboriginal Women’s Support Centre

613-741-5590

www.minlodge.com

Odawa Native Friendship Centre

http://www.odawa.on.ca/

Wabano Health Centre

www.wabano.com

General Resources

Ananda Resources (disordered eating information)

613-299-1035

www.hopewell.ca

Bereaved Families of Ottawa

613-567-4278

www.bfo-ottawa.org

Canadian African Women’s Organization

613-736-5679

Canadian Human Rights Commission

1-888-214-1090

www.chrc-ccdp.ca

Carleton Disability Awareness Centre (CDAC)

613-520-6618

www.cusaonline.com/cdac

Centre for Research on Violence Against Women & Children

1-519-661-4040

www.crvawc.ca

Canadian Research Institute for the Advancement of Women (CRIAW)

613-563-0681

TTY: 613-563-1921

www.criaw-icref.ca

Children’s Aid Society (CAS)

613-747-7800

www.casott.on.ca

Community Information Centre of Ottawa

613-241-4636

www.cominfo-ottawa.org

DisAbled Women’s Network (DAWN)

Email: dawnontario@sympatico.ca

http://dawn.thot.net/

National Eating Disorder Information Centre (NEDIC)

1-416-340-4156

www.nedic.ca

Elizabeth Fry Society (local)

613-237-7427

www.efryottawa.com

Gay, Lesbian, Bisexual, Transgendered (GLBT) Centre, Carleton University

613-520-2600 Ext. 3723

www.cusaonline.com/glbt

Gay, Lesbian, Bisexual, Transgendered & Questioning (GLBTQ) Centre, University of Ottawa (bilingual service)

613-562-5800 Ext. 3161

Gayline (evenings)

613-238-1717

Independent Living Centre (resources for persons with disabilities)

613-236-2558

www.oilrc.com

John Howard Society

613-789-7418

www.ottawa.johnhoward.ca

Mothercraft of Ottawa

613-728-1839

www.mothercraft.com

National Clearinghouse on Family Violence

1-800-267-1291

www.phac-aspc.gc.ca/ncfv-cnivf/index.php

Ontario Association of Interval & Transition Houses (OAITH)

1-416-977-1921

www.oaith.ca

Ontario Coalition of Rape Crisis Centres (OCRCC)

www.ocrcc.ca

Ontario Human Rights Commission

1-800-387-9080

www.ohrc.on.ca

Ontario Women’s Directorate (OWD)

1-416-314-0300

www.citizenship.gov.on.ca/owd

Ontario Women’s Justice Network (OWJN)

1-416-392-3135

www.owjn.org

Pink Triangle Services

613-563-4818

www.pinktriangle.org

Psychiatric Survivors of Ottawa

613-567-4379

www.psychiatricsurvivors.org

Peer Counselling for Seniors (Family Services Centre covers elder abuse)

613-725-3601

www.familyservicesottawa.org

Poison Control Centre

613-737-1100

www.ontariopoisoncentre.ca

Royal Ottawa Hospital (ROH)

613-722-6521

www.rohcg.on.ca

Rideauwood Addiction and Family Services

613-724-4881

www.rideauwood.org

Sexual Assault Network (SAN)

613-725-3601 Ext. 104

www.sanottawa.com

SupportLink (safety planning, celled preprogrammed 911)

613-569-8765

Email: supportlink@vasoc.com

www.vasoc.com

Vesta Recovery Centre (Respite Care)

613-233-0353

Women’s Initiatives for Safer Environments (WISE)

phone: 613-230-6700

fax: 613-230-6249

www.wiseottawa.ca

Women’s Place (information and referrals)

613-231-5144

Women’s Resource Centre (Ottawa University)

613-52-5800 Ext. 4541

http://uottawawrc.tripod.com/

Womyn’s Centre (Carleton University)

613-520-2712

www.cusaonline.com/womynscentre

Zero Tolerance (political action re: abuse by doctors)

613-235-2698

Men’s Services

Catholic Family Service Centre

613-233-8478

www.cfsottawa.ca

Centre for Treatment of Child Sexual Abuse & Trauma

613-233-4929

www.centrefortreatment.com

The Distress Centre

613-238-3311

www.dcottawa.on.ca

Family Service Centre

613-725-3601

www.familyservicesottawa.org

Men Can Stop Rape

www.mencanstoprape.org

Men’s Project (male survivors and abusers)

613-230-6179

www.themensproject.ca

Telephone Support for Male Survivors (Men’s Project)

613-230-4219

1-877-677-6532 (toll free in Eastern Ontario)

Monday – Friday 9:00am – 5:00pm

www.themensproject.ca

Book Stores

Mother Tongue Books (1057 Bank St.)

613-730-2346

www.mothertonguebooks.ca

Serendipity Books & Gifts (1337-B Wellington St. W.)

613-722-3400

www.serendipitybooks-gifts.ca

Venus Envy (320 Lisgar St)

613-789-4646

www.venusenvy.ca