Resources
24 Hour Services
Sexual Assault Support Centre of Ottawa (SASC)
Support Line: 613-234-2266
Sexaul Assault and Partner Abuse Care Program (SAPACP)
- For adults, Ottawa Hospital Civic Campus Carling/Parkdale Ave.
- Message system will direct women, duty nurse will meet or call women back.
613-738-3762
TTY: 613-738-8544
The Ottawa Rape Crisis Centre (ORCC)
613-562-2333
CALACS (centre d’aide et de lutte contre les aggressions a caractere sexuel)
613-789-9117
Assaulted Women’s Help Line
1-866-863-0511
TTY : 1-866-863-7868
Aboriginal Women’s Support Centre, Minwaashin Lodge
613-789-1141
(Francophone) 613-741-5590
The Distress Centre
613-238-3311
Eastern Ottawa Resource Centre: Gloucester Services for Abused Women
(Anglophone) 613-745-4818
(Francophone) 613-745-3665
(voice & TTY)
nathalie.lafreniere@eorc-gloucester.ca
Cornwall Sexual Assault Support Services for Women
1-613-932-1603
Sexual Assault Crisis Line (Located in Brockville)
1-613-345-4288
1-800-567-7415
Sexual Assault Centre Kingston (SASK)
1-877-544-6424
Tele-Aide Outaouais
(Francophone) 613-741-6433
Lesbian, Gay, Bi, Youth Line
1-800-268-9688 (4:00-9:30pm)
Youth Services Bureau (12-20 yrs)
Day: 613-729-1000
After 4:30pm: 613-562-3004
Kids Help Phone Line
1-800-668-6868
Emergency Interpretive Service (sign language interpretation ASL)
1-866-256-5142
TTY: 1-866-831-4657
Young Women’s Emergency Shelter
613-789-8220
Interval House (Women’s Shelter)
613-234-5181
Nelson House (Women’s Shelter)
613-225-3129
Chrysalis House (Women’s Shelter)
613-591-5901
http://www.communityresourcecentre.ca/programs_violence-e.html#chrysalis
Mental Health Mobile Crisis Team
(service of the Royal Ottawa Hospital)
613-241-0422
Emergency Housing
613-560-0622
www.ottawa.ca (click employ and financial assistance)
Shepherds of Good Hope (meals and groceries)
613-789-8210
Police Services
Emergency/Police/Fire/Ambulance
911
O-C Regional Police Services
Victim Crisis Unit: 613-236-0311 ext.5367
Partner Assault Unit: 613-236-1222 ext. 5407
Sexual Assault Unit: 613-236-1222 ext. 5944
Victim Crisis Unit (VCU)
613-236-1222
East End: ext. 3561 or ext. 3562
West End: ext. 2200 or ext. 2265
Central Ottawa: ext. 5822 or ext. 5372
Victim Assistance Services of Ottawa-Carleton (VASOC)
613-238-2762
Individual and Group Support
Amethyst Women’s Addiction Centre
613-563-0363
Catholic Family Services
613-233-8478
Centre for Treatment of Sexual Abuse and Childhood Trauma (women & men)
613-233-4929
Family Services Ottawa
613-725-3601
Immigrant Women Services of Ottawa
Office: 613-729-3145
Help Line: 613-729-1119
Cultural Interpretation Services: 613-729-1393
www.immigrantwomenservices.com
Jewish Family Services
613-722-2225
CALACS (Centre d’aide et de lutte contre les aggressions a caractere sexuel)
613-789-8096
Lanark County Sexual Assault Support Program
1-800-387-0844
Minwaashin Lodge
Sexual Assault Support Centre (SASC)
613-725-2160
Canadian Federation of Sexual Health, formerly Planned Parenthood
613-226-3234
The Ottawa Rape Crisis Centre (ORCC)
613-562-2333
Women, War, Rape & Torture Programs (SASC)
613-75-2160 ext. 225
Young Women at Risk (YWAR) Program (SASC)
613-725-2160 ext. 224
Youth Services Bureau (YSB)
Ottawa: 613-729-1000
West End: 613-596-5621
Mobile Crisis Unit: 613-562-3004
Sexual Health Resources
AIDS Committee of Ottawa (ACO)
613-238-5014
Anonymous AIDS Testing (sexual health info. line)
613-563-2437
Morgentaler Clinic
613-567-8300
613-567-3360
Canadian Federation of Sexual Health, formerly Planned Parenthood
613-226-3234
Sexual Health Centre (STI’s testing and treatment)
613-234-4641
http://www.ottawa.ca/residents/health/living/sexual/clinic_en.html
Community Resource/Health Centres
(individual and group counselling)
Aboriginal Women’s Support Centre
613-741-5590
Carlington Community Health Centre
613-722-4000
Centretown Community Health Centre
Main: 613-233-4443
Medical Line: 613-233-4697
Pgm. 55yrs+ with addictions to alcohol &/or gambling: 613-233-5430
Cumberland (Orleans) Community Resource Centre
613-830-HELP (4357)
Eastern Ottawa Resource Centre (previously Gloucester)
613-741-6025
Inuit Family Resource Centre, Tungasuvvingat Inuit
(613) 749-4500 General info ext. 22
Lebanese and Arab Social Services
613-236-0003
Lowertown Community Resource Centre
613-789-3930
Nepean, Rideau and Osgoode Community Resource Centre
613-596-5626
Ottawa Chinese Community Service Centre
613-232-1481
Overbrook-Forbes Community Resource Centre
613-745-0073
Pinecrest-Queensway Health and Community Services
613-820-4922
Sandy Hill Community Health Centre
613-789-6309
Somali Women’s Support and Information Line
613-722-7033
Somerset West Community Health Centre
613-238-8210
South East Ottawa Centre for a Healthy Community
613- 737-5115
Vanier Community Resource Centre
613-744-2892
Wabano Centre for Aboriginal Health
613-748-5999
Western Ottawa Community Resource Centre (Kanata)
613-591-3686
www.communityresourcecentre.ca
Wimmin’s Shelters and Services
Emergency Shelter Services
During business hours (Monday to Friday): 613-560-6000.
After hours and on the weekend: 3-1-1.
Toll-Free: 866-261-9799
TTY: 613-580-2401
http://ottawa.ca/residents/housing/emergency_shelters_en.html
Chrysalis House (Women’s Shelter)
613-591-5901
http://www.communityresourcecentre.ca/programs_violence-e.html#chrysalis
Cornerstone Women’s Shelter (Women’s Emergency Shelter)
172 O’Conner
613-237-4669
www.ottawa.anglican.ca/cornerstone/
Harmony House (second stage shelter)
613-233-3386
Housing Help
613-563-4532
Interval House
613-234-5181
TTY: 613-234-5393
Lanark County Interval House
1-800-267-7946
Office: 613-259-3469
Crisis Line: 613-257-5960
LAZO Latin American Women’s Support Organization
613-233-4443 ext. 2153
Maison D’Amitie (24 hr shelter)
613-747-0020
TTY: 613-747-9116
Minwaashin Lodge
613-541-5590
Nelson House
Office: 613-225-0533
Crisis: 613-225-3129
TTY: 613-225-4653
VAW Drop-in (please call for more info)
Oshki Kizis Healing Lodge
613-789-1141
http://minlodge.com/index.cfm?PageName=Oshki%20Kizis%20Lodge%20-
Somali Women’s Support and Info. Line
613-722-7033
St. Joe’s Women’s Centre
613-231-6722
The Well
Office: 613- 594-8861 ext. 27
Women’s Line: 613-594-2843
Young Women’s Emergency Shelter (YSB)
613-789-8220
YWCA Emergency Housing
613-788-5063
www.nationalcapitalregionymca-ywca.ca
Interpretation Services
Emergency Interpreter Services (sign language)
TTY: 1-866-861-4657
1-866-256-5142
(after hours service for health and mental health emergencies provided by OAD)
Cultural Interpretation Services (IWS)
613-729-1393
Interpreter Services (sign language)
Canadian Hearing Society
613-521-0509
TTY: 613-521-0634
Immigrant Women’s Services
613-729-1119
Legal Services
Canadian Resource Centre for Victims of Crime
613-233-7614
Toll free: 1-877-232-2610
CLEO Canadian Legal Education Ontario
416-408-4420
Community Legal Service
613-241-7008
Community Legal Services South Ottawa
613-233-0140
TTY: 613-733-4113
Criminal Injuries Compensation Board (CICB)
1-800-372-7463
In Toronto: 416-326-2900
Elizabeth Fry Society (local)
613-237-7427
Family Law Information Centre (@ Court House)
613-239-1274
LAP Legal Advocacy Program (drop-in clinics for women only)
613-233-3386
Erin Williams is the LAP Coordinator (Tues. 6-8 pm)
Lawyer Referral Service
1-900-565-4577
Ontario Legal Aid Plan
613-238-7931
Ottawa Law Information Line
613-236-3893
Reach Canada – Equality & Justice for People with Disabilities
1-800-465-8898
South Ottawa Community Legal Services
613-733-0140
TTY: 613-733-4113
University of Ottawa Community Legal Clinic
Women’s Division
613-562-5600
www.uottawa.ca/associations/clinic
Victim/Witness Assistance Program VWAP (court house)
Crown Attorney’s Office
613-239-1229
www.attorneygeneral.jus.gov.on.ca/english/about/vw/vwap.asp
West End Legal Services
Office & TTY: 613-596-1641
Drop-In Services
Centre Espoir Sophie (francophone)
(for wimmin & children, 3-9 pm, Tues. – Thurs.)
145 Murray St.
613-789-5119
Drop-In
(confidential space for wimmin and children who’ve experienced partner abuse/family violence)
613-569-2236
OASIS Women’s Medical Clinic & Drop-In
613-569-3488
St. Joe’s Women’s Centre
(drop-in for wimmin & children, free breakfast, lunch, and more)
613-231-6722
The Well
(drop-in for wimmin&children, free lunch, & more)
154 Somerset St. W
613-594-8861
YSB Youth Services Bureau Drop-In
613-241-7788
Services for Children and Youth
Andrew Fleck Child Care Services
(childcare info for Ottawa)
613-248-3605 ext. 294
Children’s Aid Society (CAS)
613-747-7800
Catholic Family Services
613-233-8478
CHEO (Children’s Hospital of Eastern Ontario)
Sexual Support
613-737-2328
CHEO Teen Clinic
613-738-3664
Centre for Treatment of Sexual Abuse & Childhood Trauma (CHEO)
613-233-4929
Centre for Treatment of Sexual Abuse & Childhood Trauma (CHEO)
613-233-4929
The Door (multi-cultural youth centre)
613-237-3667
Family Service Centre
(child witnesses and children’s services)
613-725-3601
TTY: 613-725-3605
Headstart and Inuit Youth Program
613-747-2225
John Howard Society of Ottawa-Carleton
613-789-7418
Kids Help Phone Line
1-800-668-6868
Minwaashin Lodge Aboriginal Women’s Support Centre
(Sacred Child Program)
613-741-5590 ext. 226 or ext. 227
Odawa Native Friendship Centre
(Aboriginal Prenatal Nutrition Program, Aboriginal Healthy Babies Program, Parents as Teachers (PAT), Program for Early Parenting Support (PEPS), Sweetgrass Home Childcare Agency, Dreamcatchers Youth Program, etc.)
613-722-3811
Youth Net (@ CHEO)
613-738-3915
YSB Youth Services Bureau Crisis Intervention
613-729-1000
YWAR Young Women at Risk (SASC)
613-725-2160 Ext. 224
Email ywar@istar.ca
Aboriginal Wimmin’s Services
Inuit Community Centre Tungasuvvingat Inuit
613-563-3546
Inuit Family Resource Centre 613-749-4500
Headstart and Inuit Youth Program 613-747-2225
Mamisarvik Healing Centre 613-563-3546
http://www.tungasuvvingatinuit.ca/
Minwaashin Lodge Aboriginal Women’s Support Centre
613-741-5590
Odawa Native Friendship Centre
Wabano Health Centre
General Resources
Ananda Resources (disordered eating information)
613-299-1035
Bereaved Families of Ottawa
613-567-4278
Canadian African Women’s Organization
613-736-5679
Canadian Human Rights Commission
1-888-214-1090
Carleton Disability Awareness Centre (CDAC)
613-520-6618
Centre for Research on Violence Against Women & Children
1-519-661-4040
Canadian Research Institute for the Advancement of Women (CRIAW)
613-563-0681
TTY: 613-563-1921
Children’s Aid Society (CAS)
613-747-7800
Community Information Centre of Ottawa
613-241-4636
DisAbled Women’s Network (DAWN)
Email: dawnontario@sympatico.ca
National Eating Disorder Information Centre (NEDIC)
1-416-340-4156
Elizabeth Fry Society (local)
613-237-7427
Gay, Lesbian, Bisexual, Transgendered (GLBT) Centre, Carleton University
613-520-2600 Ext. 3723
Gay, Lesbian, Bisexual, Transgendered & Questioning (GLBTQ) Centre, University of Ottawa (bilingual service)
613-562-5800 Ext. 3161
Gayline (evenings)
613-238-1717
Independent Living Centre (resources for persons with disabilities)
613-236-2558
John Howard Society
613-789-7418
Mothercraft of Ottawa
613-728-1839
National Clearinghouse on Family Violence
1-800-267-1291
www.phac-aspc.gc.ca/ncfv-cnivf/index.php
Ontario Association of Interval & Transition Houses (OAITH)
1-416-977-1921
Ontario Coalition of Rape Crisis Centres (OCRCC)
Ontario Human Rights Commission
1-800-387-9080
Ontario Women’s Directorate (OWD)
1-416-314-0300
Ontario Women’s Justice Network (OWJN)
1-416-392-3135
Pink Triangle Services
613-563-4818
Psychiatric Survivors of Ottawa
613-567-4379
Peer Counselling for Seniors (Family Services Centre covers elder abuse)
613-725-3601
Poison Control Centre
613-737-1100
Royal Ottawa Hospital (ROH)
613-722-6521
Rideauwood Addiction and Family Services
613-724-4881
Sexual Assault Network (SAN)
613-725-3601 Ext. 104
SupportLink (safety planning, celled preprogrammed 911)
613-569-8765
Email: supportlink@vasoc.com
Vesta Recovery Centre (Respite Care)
613-233-0353
Women’s Initiatives for Safer Environments (WISE)
phone: 613-230-6700
fax: 613-230-6249
Women’s Place (information and referrals)
613-231-5144
Women’s Resource Centre (Ottawa University)
613-52-5800 Ext. 4541
Womyn’s Centre (Carleton University)
613-520-2712
www.cusaonline.com/womynscentre
Zero Tolerance (political action re: abuse by doctors)
613-235-2698
Men’s Services
Catholic Family Service Centre
613-233-8478
Centre for Treatment of Child Sexual Abuse & Trauma
613-233-4929
The Distress Centre
613-238-3311
Family Service Centre
613-725-3601
Men Can Stop Rape
Men’s Project (male survivors and abusers)
613-230-6179
Telephone Support for Male Survivors (Men’s Project)
613-230-4219
1-877-677-6532 (toll free in Eastern Ontario)
Monday – Friday 9:00am – 5:00pm
Book Stores
Mother Tongue Books (1057 Bank St.)
613-730-2346
Serendipity Books & Gifts (1337-B Wellington St. W.)
613-722-3400
Venus Envy (320 Lisgar St)
613-789-4646
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